4 - Continuing Reassessments

Participants are scheduled to meet periodically with an Employment Counselor (EC) to review progress on their Vocational Services activities and reassess their employability. 

In-Person Process 

The steps below describe the process for a Reassessment appointment. 

  1. VS Clerical
    1. Checks the participant in. 
    2. Notifies the EC of the participant in the lobby (via CalSAWS).
    3. Provides the participant with a lobby ticket. 
    4. Instructs the participant to wait for their number to be called. 
  2. EC OD
    1. Assigns cases to ECs. 
  3. EC
    1. Receives assigned participants from OD. 
    2. Calls the participant in for a Face-to-Face Individual Assessment. 
    3. If the participant reports no changes,
      • Access the case and checks for alerts
      • Schedules new return appointment
      • Updates current activities
      • Prints and distributes packets (based on the assigned activity) to the participant
      • Issues transportation in CalSAWS as appropriate
      • Enters case comments in VSAS and CalSAWS Journal following the internal process.
    4. If the participant reports changes that do not affect employment status,
      • Assigns the participant to new activities based on their needs
      • Prints and distributes packets (based on the assigned activity) to the participant
      • Issues transportation in CalSAWS as appropriate
      • Enters case comments in VSAS and CalSAWS Journal. Refer to Job Aid (JA) - Journal and Reminders in CalSAWS for Journal entries.
  • If the participant reports changes that affect employment status,
    • Reviews the General Assistance - Individuals who are Unable to Work form (GA 1123) with the client, obtains their signature, and sends a copy to Imaging
    • Provides the client with an SCD 1400 to be completed by the participant's medical/mental health care provider

Exception: Refers the client back to the EW with GA 53 if the EW's appointment notes indicate the client was previously discontinued for failure to comply with SCD 1400.

  • Informs the client that the SCD 1400 must be returned to their EW by the due date
  • Informs the participant about the Health Alliance services provided by in-house clinicians and, if appropriate, sends a referral
  • Provides the client with a Vocational Services Submission Face Sheet (SCD 2553) with the information on the SCD 1400 due date and their EW's information
  • Completes and submits an Eligibility Worker/Vocational Services Communication form (GA 53) form and a copy of the SCD 2553 via Task to the assigned EW to inform the EW of the change in employability status and the due date to submit the required documents
  • Updates the current activity with Completed in VSAS and CalSAWS
  • Selects Unemployable - Expiration date less than 12 months in the VSAS Employability Status field
  • Enters case comments in VSAS and CalSAWS Journal following the internal process.

Telephonic Process

Telephonic Continuing Reassessments are conducted individually (not in a group), as follows:

EC:

  • Calls the assigned participants to complete the re-assessment. (Minimum of 3 attempts to contact the participant)
    • If able to make contact with the participant,
      • Checks for all completed paperwork.
  1. If completed, moves forward with the re-assessment.
  • If not completed, explores good cause.
    • If good cause is granted, updates VSAS with good cause and moves forward with re-assessment.
    • If good cause is not granted, informs the participant of the right to a fair hearing.

No transportation is paid if good cause is not granted. Participants must complete a future-month activity before becoming eligible for transportation again.

  • If unable to make contact  with the participant:
    • Documents all attempts made, in both systems (VSAS and CalSWAS Journal following internal process).
    •  The case will be considered as "non-compliance, and it will be processed for automatic hearing.  

NOTE: Before conducting virtual Orientation, Assessment, and Reassessment, VS staff must verify that the participant has opted in to electronic communication by reviewing the Contact Detail page in CalSAWS. 

Any email correspondence containing Personal Identifiable Information (PII) must be sent as Secure email.

Continuing Reassessment for Participants in Deferred Status 

The assigned EW will update the employability status in the CalSAWS Work Registration Detail page using the information provided by the EC in the GA 53 form. ECs no longer have to perform this function in CalSAWS. 

As with all other unemployable clients, the assigned EW is responsible for ensuring participants submit their

SCD 1400 by the due date and update their employability status in CalSAWS as appropriate. If it is determined that a participant is employable, the EW will schedule the participant for a VS Orientation using the existing VS Orientation referral business process. 

Related Topics

Employable Individual Referral Process

Vocational Services Orientation & Intake Assessment

Vocational Services Participation Deferral Criteria and Process

Family Reunification (AB 429)

Custody Alternative Supervision Program